AMBA 606
nb 1/14/04
 
AMBA 606 Organizations and the External Environment
Global Business
(rev 12/23/05)
 
Syllabus
Read Me First -- Seminar Description and Objectives  ||  Seminar Overview and Requirements || Seminar Communications
Seminar Grading Criteria Materials to Purchase Weekly Assignments
 
Seminar Contents
Topic/Reading
Dates
Assignments
Week 1:  Globalization and  Global Business:  Opportunity, Risk, and Sustainability 1/9 - 1/15
 Conference Activity
EP Development
Week 2: Country Factors: Political, Economic, and Legal Systems 1/16-1/22
Team Assignment
Conference Activity
Week 3:  Culture, Social Structure and Change 1/23-1/29
Conference Activity
Week 4: International Trade: Theory, Policy, and Systems 1/30-2/5
Individual Report in Support of Case Study
Week 5:  Foreign Direct Investment and Political Economy of Trade 2/6-2/12
 Conference Activity
Week 6:  Regional Economic Integration 2/13-2/19
  Conference Activity
Week 7: International Monetary System and Global Markets 2/20-2/26
Conference Activity
Week 8: Global Business Strategy: Structure, Organization, and Governance 2/27-3/5
 Conference Activity
Week 9: Global Business Entry: Strategies and Alliances 3/6-3/12
Individual Report in Support of Case Study
Week 10: Global Business Operations: Export/Import and Standards
3/13-3/19
Conference Activity
Spring Break
          3/20-3/26
                                     No assignments
Week 11: Global Management, Marketing, Research, and Development
3/27-4/2 Individual Report in Support of Case Study
Week 12: Global Human Resource Management 4/3-4/9
Subgroup Report
EP Completion
Week 13: End-of-Seminar Project
4/10-4/16
Final Team Case Study
8. Employ leading edge information technologies to communicate with global stakeholders.
Team subgroup members need to choose the same topics for each country. These findings will assist you in comparing the two countries in the Week 12 subgroup report and in the final team assignment and case study in Week 13. Even though some assignments are individual, team collaboration is required. Team members need to support one another and review individual papers to ensure that they are on track and address the required issues.  Team members can also assist in the editing of individual papers.  Each individual report should be submitted as a single entry on the team web page.
- You will need to post, host, and manage your own conference for each conference activity. 
- You must start each of the assigned weekly conferences by Tuesday.  This does not mean you need to produce fullblown discussion by Tuesday, but you are required to at least post a conference entry relating to the conference discussion topic.  Your initial posting should indicate the primary topic-related learning question that will guide your conference and to which you want your peers to respond. 
- To ensure your conference has good participation and interactive discussion, you may need to market your conference to your peers.
- You are expected to identify one guiding conference question and discuss this topic critically in the context of the assigned weekly readings, as well as in consideration of the  readings from preceding weeks and courses. This is your chance to discuss the course material with each other just as you would in a face-to-face class. You should direct your comments to each other and not your professor. 
- You are expected to respond to your classmates' contributions to your conference, thereby guiding and managing the learning that occurs in your conference.
- Use the text box for all conference inputs. This makes your inputs easy for the rest of us to access and to read what you have to say. Do not use file attachments.
 
Seminar Grading Criteria 

Graded Items/Percentage of Total Grade 

If you want to increase your chances of getting an "A," you must pay close attention to the quality of your writing. Superior writing skills certainly can help you to earn a better grade. The degree to which you provide authoritative support in your discussion can also improve your chances of earning an "A." You are expected to refer to the assigned reading to support your analysis in an assignment. If you include additional sources, for example, from one of the library databases or from a web site, to support your discussion, then you are exceeding the expectation. In addition, you should look for opportunities to incorporate the reading from previous weeks in this seminar as well as reading from previous seminars into your assignments. Following these suggestions can go a long way in helping you to earn an "A." 
Materials to Purchase
Suggested Texts

           

    PART I:   Introduction and Overview
Conference Activity
For discussion: 

Having a global mindset is necessary for operating effectively in the global era. Only those people, companies and  organizations, that operate from this mindset are likely to manage appropriately in the global business and/or organizational arena. 

Part 1
By no later than Tuesday, and before reading the material for this week, each of you will create your own topic area in the conference session in which you will define "globalization" and what comprises the "global mindset". Describe what you believe are the key characteristics of a "global company"  and what is required to ensure an organization's efforts are sustainable.

NOTE: You should have only one conference site in which all your weekly input is made. Your contributions to the conferences of your classmates, will, of course, be in their conferences.

Part 2
In support of your conference, go to the Toolbox and the Webliography.  Select five websites, including the Dow Jones Index www.sustainability-index.com , then spend some time exploring each of them.  You may also want to visit CSIS A Student Guide to Globalization www.globalization101.org/globalization/  Indicate the value each site has for you in your study of globalization and global business. Relate your discussion to your own professional setting and experience as well as to the issues for which you will want to understand in relation to your team case study.

Part 3
After doing the assigned reading, and after reading the emerging responses posted by the rest of the class, augment your initial conference with your revised definitions and expanded understanding of the concepts. If your definitions have changed, discuss how they have changed and your reasons for changing them.  Discuss the validity of your views and reasoning, referring to the assigned (or suggested) readings and other resources.  Use examples from those materials, your peers and your own experience to support your position. References to any readings you cite are required.

Part 4
Respond to at least two of your classmates' postings in their conferences, comparing your definitions and understanding of globalization and the global mindset against theirs, and exploring their observations and any additional questions raised by the exchange.

Part 5
Wrap-up your conference by Sunday in a concluding area of your conference clearly marked "Wrap-Up", incorporating the instructions provided earlier in the syllabus section, Anatomy of an effective conference. Don't forget the Executive Summary of your own conference in your wrap-up.

Part 6
Also on Sunday by the due time, you are required to submit your Self Assessment for your Week 1 conference activity in your Workbook. Remember to provide textual explanations in support of the numbers you assign yourself on each of the items.  You will find the Self Assessment template/rubric earlier in the Syllabus and also in the Conference menu, marked "Self Assessment".

Electronic Portfolio
Complete your Electronic Portfolio in accordance with the instructions available at: http://info.umuc.edu/mba/ep/606-ep_1.html.  You will need the full version of Adobe Acrobat to complete this assignment. 

You will be asked to revisit this in Week 13.

Team  Assignment,
Team Case Study
Select a company and product line.
Each team selects a publicly traded company that none of the team members have studied before and one of the company's major product lines.

Prepare a corporate profile. 
Working collaboratively, the team prepares a profile of its company to include: 
  • Product/service line and technology
  • Business model
  • Scope of company's business in terms of geographical region and industry
  • Information about the company's strategic and/or other business plans to date
  • Company's performance (financial, social, and environmental sustainability) over past three years, including reference to key competitors (name them)
  • Statement about the ethical practices of the organization, noting whether or not ethical guidelines and procedures are in place
  • Audience to whom your work is addressed

Select two countries.
The team selects a pair of countries: one country from List A and one country from List B.

The team must work with the same two countries and company throughout the term project. In addition to other resources, be sure to consult the following resources identified above: EIU Country Reports, EIU Executive Briefing, EIU Viewswire and the CIA World Factbook.

Country List A
Country List B
Russia
China
Brazil
Argentina
Poland
Turkey
Germany
France
South Africa
Hungary
Australia
Chile
Canada
Kuwait
Mexico
Italy
United Kingdom
South Korea
United Arab Emirates
India
Ireland
Nigeria
Iceland
Singapore
USA
Iran

Country selection:
The team discusses their reasons for selecting the two countries and prepares an overview of the business environment in each country.  An initial list of websites, drawn from the Individual Activity of each team member in the Conference area, along with possible sources of theoretically-based and other information on each country should be included.  Your company, country, and product selection should also be supported by the following:

-     The reason(s) for selecting a company, product, and countries combination, 
-     The business environment(s) in which your selected company is involved and        may be facing, 
-     The business risks and opportunities your company must consider, 
-     The financial business performance of your selected company,
-     Consideration for the way in which the countries you have selected relate to
      one another in terms of trade (are they competitive or cooperative),
-     Political  relationships (are they friendly or hostile to one another),
-     Other relevant factors you identify as being important. 

As AMBA 606 students you need to expand and apply to the team level the critical thinking abilities you have previously developed during the program at the individual level. Be sure to draw on your learning from earlier courses; integrate relevant ideas and references from previous courses.

This report, due at the end of Week 2, should be in the range of 10 - 15 pages. 

Web page:  Each team prepares and publishes its own web page to which all assignments will be posted, including individual reports, subgroup reports, and all team reports.  Please label all assignments according to specific assignment descriptions (e.g., Week 2 Team Assignment, etc.)  You may find this information helpful:  http://polaris.umuc.edu/de/ezine/howto.htm

The team web page with the team deliverables for Weeks 1 and 2 are due at the end of Week 2.

Team Work Plan: In the Team Work Plan, each team is required to establish team learning goals and objectives collaboratively and post this material on the team web page under the topic Team Work Plan. Determine who your audience will be for the team and individual term-long assignments.  Knowing who your audience is will help you focus your work and develop it in a consistent manner.  For example, carrying out your assignments for the Board of Directors of your selected company would be an appropriate choice of audience.  Use the Team Work Plan throughout the course to guide and assess all members and activities. Refer back to it frequently and update it as necessary.  Make the Team Work Plan work for you.  Each team will report on their team's attainment of the behaviors, learning objectives, evaluation and team skill development as identified through the team work plan in the Team Report, Week 13.



PART II:   Country Factors
Required Toolbox:

Molinari, O. (2005). Global business people need to know the basics of law. UMUC video clips: http://info.umuc.edu/mba/public/AMBA606/AMBA606-Video/MOLINARI.06.mov
and  http://info.umuc.edu/mba/public/AMBA606/AMBA606-Video/MOLINARI.02.mov

Practical insights on Week 2.  Learning from Maurice Hladik, Executive-in-Residence
Suggested Readings:   Assignments:
 





Conference
Activity
(required but not graded)
For discussion:

The Nobel Prize-winning economist, Amartya Sen, helps us place business-related issues within a global development context when he argues that the concept of development should be broadened to include more than just economic development. In other words, sustainability is a key issue in global business. With further attention to Frankel, Zadek, and the Dow Jones web site www.sustainability-index.com, identify the three sustainability components and identify other factors you think should be included in an assessment of global business. How might Sen's views influence government policy, corporate and organizational activities?  Be sure to factor in your views about the place "profit" should hold in sustainable business, and illustrate your views in a practical manner with reference to the company and countries selected by your team, the assigned reading and your own experience, including your learning in earlier MBA courses. 

Part 1: Start your own topic area within the Week 2 Conference area by Tuesday, using your name in the title. 
Part 2:  Manage your conference discussion around the topic elements above. Remember you are to post, host, and manage your own conference.  You are responsible for ensuring your conference has participation by other course members - market your conference if necessary.
Part 3:  Wrap-up: Post your final conference wrap-up and executive summary of your conference in the text box by Sunday, midnight, Eastern Time, incorporating the instructions provided earlier in the syllabus section, Anatomy of an effective conference

Team Assignment Each team posts the URL for its web page in the Webliography in the WebTycho classroom. The overview of the selected company, product line, and the two countries should be presented as a single paper and linked to the web page. Ensure all required readings are factored into your discussion and referenced properly.  Place your team work plan separately.
 

 
Week 3

Culture, Social Structure, and Change 
Required Reading:

Suggested Reading:
Required Toolbox:

Practical insights on Week 3. Learning from Maurice Hladik, Executive-in-Residence
  Suggested Reading:
Required from the Toolbox:

Practical insights on Week 4.  Learning from Maurice Hladik, AMBA 606 Executive-in-Residence.

Assignment
 Suggested Reading:
Required from the Toolbox:

Practical insights on Week 5. Learning from Maurice Hladik, AMBA 606 Executive-in-Residence .

            Assignment:

           Suggested Reading:
  Required from the Toolbox :

                McBrearty, J. (2005).  The importance of international trade.  AMBA 606 Toolbox.

                Practical insights on Week Six. Learning from Maurice Hladik, Executive-in-Residence 
Suggested Reading:     
Required from the Toolbox:

Practical insights on Week 7. Learning from Maurice Hladik, Executive-in-Residence             


Assignment:  

PART V:   The Strategy and Structure of International Business

Suggested Reading:      
 Required Multimedia :
Required from the Toolbox:
 
McBrearty, J.  (2005).  Corporate governance and its importance.  UMUC video clip.

Practical insights on Week 8.  Learning from Maurice Hladik, Executive-in-Residence.

Assignments:

Conference  Activity (required but not graded)
Extracurricular Week 9 Conference.  This conference activity contributes directly to the information base and decision making needed in Week 13.

For discussion:  All business entry modes have advantages and disadvantages, making trade-offs inevitable when selecting an entry mode. Along with the managerial and technological expertise making business possible, "attitude" is part of the global business toolkit.  Review Professor Stewart's Global Minute and relate the lessons you learn from it to your conference discussion. 











Individual Report  in
Support of Team Case Study
Each person selects one of the issues from the list below and writes a four to five page paper, which discusses these issues in the context of his or her selected case study country and company, factoring in necessary attitudinal considerations. As in Week 4, different issues must be selected by each person researching the same country. Once again to facilitate preparation of the final case study, members of both country subgroups should select the same topics for both countries.

(1) Turnkey projects: Discuss the advantage and disadvantages of turnkey options, and the methods by which a turnkey strategy is put into place, indicating especially the risk factors.

 (2) Licensing agreements: Determine what licensing agreements are, the advantages and disadvantages, and how such agreements can be used to reduce risk. 

 (3) Franchising: Identify the ways in which franchising differs from licensing.  Note the advantages and disadvantages, and take into consideration the ways in which franchising is adaptable to corporate expansion in the selected country. 

 (4) Joint ventures: Discuss the advantages and disadvantages of joint ventures, including how in-country policy affects joint venture activity. 

 (5) Wholly owned subsidiaries: Study the conditions of stock ownership and identify the ways in which wholly owned subsidiaries can be established in a foreign market. Discuss the advantages and disadvantages of persuing wholly owned subsidiaries.

(6)  Outsourcing/Offshoring:  These are increasingly common corporate options.  One or both may apply to your case study company.

As for Week 4, your individual report should be formatted in accordance with the APA standards as presented in Hacker (2003), and each of the individual reports should be submitted to the team web page as part of a single, team document. Be sure to identify individual authors, and include references at the end of each individual report.

Each person should create a Week 9 section in their workbook entitled "Week 9 Individual Report" where a rubric will be used to provide feedback.


PART VI:   Global Business Operations   

Required from the Toolbox:

          Practical insights on Week 10. Learning from Maurice Hladik, Executive-in-Residence.
Week 11

Global Management, Marketing, Research and Development
 

Subtopics
Required Reading
  Required from the Toolbox:

Hauser, M.  (2005).  Global business practice and the need for clarity of concept and effective use of time.  UMUC video clip.
Practical insights on Week 11.  Learning from Maurice Hladik, Executive-in-Residence.

  Assignments:

Conference Activity
Discuss:

In addition to utilizing the resources above, you will want to refer back to your studies in Weeks 2 and 3 to assist you with your grasp on relevant country and cultural factors that apply. 
You are welcome to use your conference "interaction" time this week in support of visiting the Individual Activity of your classmates (see directly below*).
Individual Report in Support of Case Study
Individual Activity

Part 1:  Pre-amble.
Working as a team, prepare a pre-amble illustrating your grasp of infrastructure and infrastructural issues and their importance i
n the management of global ventures (including market entry, market expansion, product development, and even withdrawal from foreign markets) and to the success or failure of any business. Include such areas as:
-  define "infrastructure" and its importance to global business operations, keeping in mind both types of infrastructure: "hard" (includes transportation networks - rail, highway, airports, etc.; electrical power, water, flood control, natural gas distribution and the like), and "soft" (education, health, labor standards, human resources, etc.).
-  determine common infrastructure types and how they function in relationship to a country's economy, the well being of a country's people, and the importance the infrastructure of your selected country is likely to have for your case study company.

Part II: Individual Activity.
Each country sub-group member selects one of the topics below and explores the relationship of the topic to your firm's foreign market entry, market expansion, changes in market presence and/or decisions to withdraw from the country you have been studying in your subgroup.

(1) Social infrastructure:
A society's "social structure" refers to its basic social organization (Hill, C.W.L, 2004, p. 93). In what ways would the social infrastructure of the target country assist or impede the operations of the firm you have been studying this term? From among the myriad of possible factors, e.g., education, health, skills, work ethic, etc., you should consider only those which are essential to the potential operating needs of your firm.

(2) Political/regulatory system:
In what ways would any aspects of the political and regulatory systems of the target country assist or impede the operations of the firm you have been studying this term? You should consider issues of regime stability and protection of private property and foreign assets as well as worker entitlements and the regulation of products, prices, production, marketing and other uses of property that may pertain to business operations, including research and development.

(3) Business and workforce culture:
In what ways would any aspects of business and workforce culture of the country you have studied in your subgroup this term  impede the operations of your case study firm? Consider factors as they are relevant to your firm's operations. This requires you to understand the workforce requirements and operating mindset of your case study firm and to compare them with the value system, work ethic, business ethics and practices of the target country. Where are the potential conflicts and pitfalls -- including ethical concerns -- for the firm?
 
(4) Product and technology standards:
Identify how standards are managed in the country you have studied in your subgroup this term, and how your case study company will need to manage the push towards global standards in the selected country.

As for Weeks 4 and 9, your individual reports should be posted to your team web page.  Place the individual reports on a single page with references at the end of each individual report.

Part III. Visit the individual assignments of at least one other team.  Reflect on and state what your team has learned by visiting the other students' presentations and what additional information you would add to your presentation as a result.


Week 12

Global Human Resource Management

 Subtopics
            Required Readings:
Required Media:
Required from the Toolbox:

Singh, P. (2005).  Global human resource development - managing diversity.  Video clip: UMUC

Practical insights on Week 12.  Learning from Maurice Hladik, Executive-in-Residence

Suggested Readings:
Assignments:









Subgroup Report
You are responsible for all of the required resources above.  Be sure to indicate how you have or have not chosen to apply what you have learned from them.

Each subgroup prepares a 10 -12 page company report assessing the following for the country under term-long case study:
  • human resource issues your company will need to address with respect to global expansion,
  • important business opportunities and risks associated with establishing business operations, 
  • sustainable business issues (according to Hall & Vredenburg and the Dow Jones Sustainable Index - see Week 2 -- including quantifiable evidence of financial, social and environmental business performance),
  • other issues your sub-group has found to be of importance for the audience identified; you will need to review your findings throughout the term, especially taking into consideration the outcomes of your individual reports in Weeks 4 and 9. 
The report should contain one or two paragraphs summarizing the issues raised in the individual research papers in Weeks 4, 9, and 11, stating why, and in what ways, and to what extent these issues assist or impede the operations of the company in your selected case study country.

There should also be a discussion of what “vehicle(s)” would be best suited for the company to use when entering or redirecting existing efforts in this market.

An Executive Summary, not to exceed one half page, should be prepared in which the major points in the report are presented.

The report should be formatted in accordance with the APA standards as presented in Hacker (2003).

Each of the subgroup reports should be posted to the team web page.

Electronic Portfolio
Complete the remaining sections of your Electronic Portfolio in accordance with the following instructions  http://info.umuc.edu/mba/ep/606-ep_1.html



Week 13
 
End-of-Seminar Project 

Subtopics
Required from the Toolbox:

McBrearty, J. (2005). Globalization is here to stay.  UMUC video clip.

Assignments












Team Case Study

Drawing on the resources in this seminar and in the MBA program to date, each team prepares their case study, not to exceed 15 pages, that comparatively evaluates the business opportunities and risks for its company/product in the two countries and, with supporting rationale, recommends which of the two countries would be preferable for the firm's operations. The report should include: 
    • An Executive Summary, not to exceed one page, in which the major points in the report are presented.
    • A comparative analysis of each of the research issues selected by members of both country subgroups in Weeks 4, 9 and 11.
    • The rationale for arriving at the determination for each opportunity and /or risk must be clearly explained and applied to the firm.  Remember to factor in the financial business performance of your selected company.
    • A recommendation with supporting rationale as to which of the two countries is preferable for the firm and suggesting which market entry vehicle would best be suited for the firm to use in the preferred country should market entry and/or expansion be recommended.
    • A discussion of the firm's business model and its appropriateness to international (external) expansion.  Indicate if and how existing business models would need to change as the realities of the proposed external environment are encountered.
    • An assessment of the company's financial performance and any adjustments that will need to be made in view of expansion into the recommended country.
    • A discussion of sustainable business lessons learned according to the Dow Jones Sustainable Index. Be sure to indicate whether or not your company uses the Index and how the Index assists your company quantify their sustainability efforts.
    • Identify where your selected firm falls in Kedia & Mukherji's framework of "global mindset"; indicate any global mindset adjustments needed by the organization and its managers as it moves into the country selected by your team.
    • A team evaluation of the learning goals and seminar-long progress as stated in the Team Work Plan you developed in Weeks 1 and 2, presented in a readily identifiable/findable appendix. Clearly identify the performance of each team member.  As a team, you are welcome to select and/or design your evaluation schema.  Present your evaluation in both narrative and numerical form. Be sure to include how your team has developed and/or changed its global mindset this term.
Your team case study should be formatted in accordance with the APA standards as presented in Hacker (2003), and be posted to the team web page.



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